Compliance & privacy

Clear documentation for how Prentice handles lead follow-up data.

Prentice is workflow software operated by Lepard Solutions for service businesses that need a clearer way to manage leads, estimates, follow-up tasks, and customer communication.

This section explains Prentice's privacy practices, service terms, and communication model in plain language for customers, operators, reviewers, and partners.

Email workflow

Prentice helps operators send and track service-related email such as survey links, estimate delivery, and follow-up.

Mobile push

Operators can receive mobile push notifications for selected task and workflow events in the installed mobile app.

Texting support

Prentice can help prepare manual text follow-up for operators, while keeping the operator in control of the actual send.
01

Privacy

What Prentice collects, why it is used, and how deletion requests work.

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02

Terms

The service role, permitted use, and operator responsibilities.

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03

Texting

How Prentice supports operator-initiated manual text follow-up.

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