01
Capture
New leads automatically get a reply in seconds.
A quote request lands in Prentice and the first email hits their inbox before they get a chance to move on.
Turn new leads into sent estimates faster.
Prentice helps Merry Maids operators respond while leads are still warm, collect the details needed for an accurate estimate, and keep every follow-up clear.
Dashboard
Your leads and what needs attention today
Active leads
3
Awaiting estimate
1
Calls today
0
Overdue calls
1
Tasks
2 open tasks
Call Sarah Nguyen
1 day overdueOpen leadSend estimate to James Parker
Due todayBegin estimateAll leads
Search leads...
All activeAllNeeds first contactSurvey sentReady for estimateEstimate sentWonLostPaused
3 leadsLeadStatusFrequencyScheduled
Sarah Nguyensarah@example.comSurvey sentWeekly1 day ago
James Parkerjparker@example.comReady for estimateBi-weekly, Monthlyin 24 hours
9:41LTE
PrenticeDashboard
Your leads and what needs attention today
Active leads
2
Awaiting est.
0
Calls today
0
Overdue
0
Tasks
1 open task
Send follow-up text to Dana Holloway
Send textAll leads
Search leads...
All activeAllNeeds first contactSurvey sentReady for estimateEstimate sentWonLostPaused
2 leadsDana Holloway
Survey vieweddana.holloway@example.com
Frequency
Weekly, Bi-weekly
Scheduled
None scheduled
Workflow
Built to handle everything from new leads to estimate follow-up.
02
Collect
Customers hand you the full picture.
A focused survey gathers the home details, services, notes, and photos you need for an accurate estimate.
03
Estimate
Everything's ready for an accurate estimate.
Survey responses, messages, notes, and photos are all presented to you, so you can accurately quote.
04
Follow up
Estimates aren't forgotten.
Prentice chases the leads who go quiet and backs off the ones already replying, so no deal slips and no customer gets pestered.
Daily work
The app shows what needs attention, not generic noise.
Operators see the leads, tasks, survey completions, and replies that make each lead's status clear. Automation helps in the background, while the tasks they personally need to handle stay front and center.
Get notified when a lead truly needs your attention, so you can focus on the moments that matter.
Overdue tasks and stalled leads rise to the top, so nothing important gets forgotten.
Open a lead and see everything in one place: messages, notes, call history, and survey responses.
Stay on top of each lead without keeping every next step in your head.
Renee Caldwell
112 Birch Ln, Aurora, CO 80012
Estimate ready for review
Due today
Survey completed. Estimate hasn't been sent yet.
Activity timeline
ReceivedEMAILrenee@example.comMay 14
Re: Thanks for reaching out!
Thanks for the call earlier. Let me know if you need anything else from me for the quote.
Internal NoteCALLMay 14
Talked with customer about scheduling and pet-safe products.
Survey completed
by Renee
SentEMAILMay 14
Thanks for reaching out!
Thank you for contacting Merry Maids. We'd love the opportunity to help with your home…
Show full emailTasks
5 open tasks that need attention
Call Dana Holloway
Estimate follow-up is overdue and needs a phone call.
Call lead1 day overdue
Text Alicia Reed
First-touch SMS is ready to send.
Sms follow upDue today
Send estimate to Marcus Lee
Survey answers are complete and ready for estimate review.
Send estimateDue today
Review reply from Renee Caldwell
Customer replied to an outbound estimate follow-up email.
Review replyDue today
Review Maya Chen — no response
No customer response after the follow-up sequence.
Review stalled leadDue today
9:41LTE
PrenticeTasks
2 open tasks that need attention
Text Sarah Nguyen
First-touch SMS is ready to send.
Task
SMS follow up
Due
Due now
Call Alicia Reed
Estimate follow-up is overdue.
Task
Call lead
Due
1 day overdue
The next important step is just a tap away.
Native iOS and Android apps keep you connected on the go. See what needs attention and act quickly, even when you’re away from your desk.
Follow up with a personal touch
Prentice prepares the message and brings it to your phone. Glance, confirm, and send a more personal touch in seconds.
Call with the full context in front of you
Call tasks keep the lead’s full context one tap away, so you can pick up the conversation without digging.
Trust
Lead communication stays clear and accounted for.
Secure lead intake
Lead emails come through a secure dedicated intake address. Prentice extracts the details and creates the lead automatically, while unrelated emails stay out.
Replies stay in Prentice
Email replies stay securely in Prentice, so automation can adapt intelligently and the full communication history stays in one place.
Exportable communication history
Customer communication is stored securely in Prentice, with an exportable backup record available for extra peace of mind.